Here’s Why It’s Taking Automakers Ages to Put Buttons Back in Cars

It feels like every few months, an automaker with the resources, personnel, and experience to have seemingly known better comes out and says that it’s finally listening to customers and putting buttons back in its cars.

Volkswagen, previously one of the worst offenders in the business with its all-capacitive steering wheel, was among the first to fold. Then, Hyundai said that its focus group testing found users “stressed, annoyed, and steamed” when forced to control a vehicle’s every facet through a touchscreen, and would walk back its all-digital interfaces. Now, Mercedes-Benz is following suit.

It’s a welcome trend, but it leaves those of us who have been observing this sentiment for some time wondering: why now?

Selected excerpt(s) and linked article courtesy of Adam Ismail, thedrive(dot)com
Royalty-free photo courtesy of Google’s Gemini

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